Contact New Offshore Casinos

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with an offshore casino we cover? This page explains how to reach the team behind New Offshore Casinos and what you can expect once you do.

How to Get in Touch

The best way to reach us is by email at [email protected]. We read every message that comes in and try to reply within a couple of working days. A quick note on what your message is about — a correction, a question, feedback on a specific site — helps us get it to the right person faster.

What We Can Help With

Questions about our reviews — If you want more detail on how we scored an offshore casino, its bonus terms, or its banking options, ask and we will point you to what we know.
Corrections — Offshore casinos change their bonuses, licensing details, and payment methods often. If something on the site looks out of date, tell us and we will look into it.
Content suggestions — If there's a topic around offshore or international online casinos you think we should cover, for example our page on Best Non GamStop Casinos 2026, let us know what's missing.
Partnership or editorial enquiries — If you represent a brand or publication and want to discuss working with us, introduce yourself and explain what you have in mind.
Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We will not diagnose or advise, but we can point you to independent support resources.

What We Can't Do

We are an independent comparison and review site, not an offshore casino operator, a payments provider, or a regulator. That means we cannot process deposits or withdrawals, resolve account disputes with a specific casino, verify your identity documents, or issue refunds on your behalf. For anything account-specific, your first point of contact should always be the casino's own customer support team. If a dispute goes unresolved and you believe you have been treated unfairly, keep records of your communications — this will matter if you seek advice elsewhere.

Before You Write In

A few things worth knowing that may already answer your question:

Every casino on this site is licensed outside the United States — commonly in jurisdictions such as Curaçao, Anjouan, or Costa Rica — and none is regulated by a US state. That means none of the consumer protections that apply to regulated US operators, such as guaranteed dispute resolution or segregated player funds, apply here.
Whether it's legal for you personally to play at an offshore site can depend on where you live. We can't give you a definitive answer on your state's law — that's a question for a qualified legal professional, not our support inbox.
We do not accept or publish user testimonials claiming specific winnings, and we won't respond to requests to promote guaranteed outcomes. Nobody can guarantee a win, and we won't pretend otherwise.

Responsible Gambling Comes First

If your message touches on gambling that feels out of control, chasing losses, or spending more than you can afford, please tell us plainly. We are not a substitute for professional support, but we take this seriously. In the US, the National Council on Problem Gambling helpline is available free and confidential at 1-800-GAMBLER. Offshore casinos may offer weaker self-exclusion and responsible gambling tools than regulated US operators, so it's worth checking what a given site actually provides before you rely on it.

A Word on Accuracy

Our rankings and reviews are based on published information from each operator, and we update pages when material details change — bonus terms, licensing, or banking options in particular. If you've found something that doesn't match what a casino currently advertises, that kind of correction is exactly what this inbox is for. Commercial relationships with any casino listed do not influence how it is ranked.

You must be 21 or older to gamble, and offshore casinos should only ever be considered by adults who understand the risks involved, including the possibility of losing money and the chance that an offshore operator may delay or refuse payment. We welcome your message whether it's a quick question or a longer note — thank you for taking the time to reach out.